Saturday, September 26, 2026Vol. XII · No. 47

The Debt Dispatch

Field Reports · Rate Wires · Borrower Tools

The Dispatch Briefing

CFPB Realigns Complaint System; FTC Warns of Scams and Data Misuse

The CFPB has announced significant changes to its consumer complaint system, while the FTC issued multiple alerts regarding various scams and the unauthorized sharing of intimate images. Consumers are advised to remain vigilant against evolving fraudulent schemes and understand new reporting procedures.

By The Dispatch Newsroom · The Debt Dispatch NewsroomPublished September 26, 20263 min read

Consumer Complaint System Adjustments

The Consumer Financial Protection Bureau (CFPB) has initiated modifications to its consumer complaint system, aiming to enhance its integrity and utility. The Bureau announced on June 24, 2026, that it is correcting flaws to improve the system's effectiveness in addressing consumer issues [CFPB Newsroom]. This effort includes a decision, announced August 14, 2026, to cease discretionary publication of complaint narratives and visualizations. The CFPB indicated that the complaint portal has previously faced issues that limited its efficacy and practical utility for information.

Data Reporting and Mortgage Lending

In related news, the CFPB, along with other agencies, announced a joint final rule on June 25, 2026, to adopt uniform standards for reporting financial data [CFPB Newsroom]. Additionally, the Bureau made 2025 Home Mortgage Disclosure Act (HMDA) data on mortgage lending available on March 31, 2026. This data, which includes Loan Application Register information, is accessible on the FFIEC's HMDA Platform and covers topics such as data, fair lending, homebuying, mortgages, and research [CFPB Newsroom].

Escalating Consumer Scam Warnings

The Federal Trade Commission (FTC) has issued several new consumer alerts this month, highlighting various scam tactics. Notably, multiple alerts were published regarding the unauthorized sharing of intimate images. The FTC provided guidance on reporting platforms that fail to remove such content quickly (September 17 and 23, 2026) and general advice on what to do if intimate images are shared without consent (September 10, 2026) [FTC Consumer Alerts].

Other recent FTC warnings include:

  • Scammers impersonating farm equipment businesses, selling fake equipment (September 15, 2026).
  • Deceptive QR codes used by scammers for payment or data collection (September 3, 2026).
  • Scammers spoofing car dealership websites to defraud consumers (September 1, 2026).

Consumers are reminded that September is National Preparedness Month, and planning ahead can help avoid scams, especially those related to natural disasters [FTC Consumer Alerts]. The FTC also reiterated the importance of reporting scams to aid in prevention and enforcement efforts (August 28, 2026) [FTC Consumer Alerts].

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Sources & Further Reading

Revision History

  • updateSeptember 26, 2026 — Initial publication. Assembled by the newsroom from 3 curated sources.
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