Sunday, September 27, 2026Vol. XII · No. 47

The Debt Dispatch

Field Reports · Rate Wires · Borrower Tools

The Dispatch Briefing

CFPB Adjusts Complaint System, FTC Warns of Scams, Fed Seeks Stablecoin Input

The CFPB is modifying its consumer complaint system by ceasing discretionary publication of narratives and visualizations, aiming to enhance integrity. Concurrently, the FTC has issued multiple alerts on emerging scams, while the Federal Reserve seeks public comment on proposed stablecoin regulations.

By The Dispatch Newsroom · The Debt Dispatch NewsroomPublished September 27, 20264 min read

Consumer Complaint System Adjustments

The Consumer Financial Protection Bureau (CFPB) announced in August 2026 that it will cease the discretionary publication of consumer complaint narratives and associated visualizations. This decision follows a June 2026 press release where the CFPB indicated efforts to correct flaws and restore integrity and utility to its consumer complaint system, which it stated has been "plagued by issues that severely limit its effectiveness" [CFPB Newsroom]. The Bureau also engaged with Bilt to ensure consumers affected by a bank transition were made whole in June 2026.

FTC Consumer Scam Alerts

The Federal Trade Commission (FTC) has issued several recent consumer alerts. In September 2026, the FTC advised consumers on how to report platforms that fail to remove intimate images shared without consent, emphasizing legal requirements for platforms to provide an easy submission process [FTC Consumer Alerts]. Other warnings include scams impersonating farm equipment businesses, fraudulent QR codes used for parking payments, and spoofed car dealership websites. The FTC also reminded consumers during National Preparedness Month to plan ahead to avoid scams, particularly those that emerge after natural disasters [FTC Consumer Alerts]. Additionally, the FTC highlighted a "brushing scam" involving unexpected packages and cautioned against bill pay impersonators found through online searches.

Federal Reserve Regulatory Developments

The Federal Reserve Board recently requested public comment on two proposals designed to establish a regulatory framework for Board-supervised payment stablecoin issuers. This initiative falls under the GENIUS Act [Federal Reserve Press Releases]. This regulatory push is significant for consumers as it seeks to bring stability and oversight to a rapidly evolving area of financial technology, potentially impacting how digital assets are used for transactions and stored value.

Mortgage Data and Fair Lending

In March 2026, the CFPB made the 2025 Home Mortgage Disclosure Act (HMDA) Loan Application Register data available. This data, accessible via the FFIEC's HMDA Platform, provides insights into mortgage lending activity and is relevant for understanding fair lending practices and homebuying trends [CFPB Newsroom]. The CFPB and the Department of Justice also withdrew a joint statement on fair lending and credit opportunities for noncitizen borrowers in January 2026 [CFPB Newsroom].

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Sources & Further Reading

Revision History

  • updateSeptember 27, 2026 — Initial publication. Assembled by the newsroom from 3 curated sources.
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